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Grow Light Troubleshooting

Learn about how to successfully mount, connect, use – and troubleshoot – your Grow Light.

How do I connect my Modern Sprout Smart Grow Light?

See our written Smart Light connection instructions here. To connect via standard mode, follow our setup video. To connect via AP mode, follow our setup video. 1. Find Some Sun: First thing’s first, don’t panic! Move your plants to an East or South f

Do I have a 2.4 GHz wifi network?

Most routers available today have the ability to broadcast both wifi frequencies, 2.4 and 5 GHz. Your router likely has the ability to broadcast both wifi frequencies (often called a dual band) but it might not be set up. To tell if your router is du

My device says it is offline.

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My smart device is far away from my router, is that why I’m having connectivity problems?

It may be! Though 2.4 GHz wifi reaches farther than the comparably faster 5G, it can’t necessarily get through concrete walls, travel incredible distances through all materials or work miracles. Consider moving your device closer to your router for a

I’m close to my router and I still can’t connect. Help!

Follow these steps below:. Keywords and phrases: schedule, how to schedule, how to change schedule, change lighting schedule. lighting pattern, light pattern, smart app, app support, custom schedule change lighting, change, modify, update, connect, w

Why does my grow light keep disconnecting?

Smart technology can disconnect for a variety of reasons. Most have an environmental cause related rather than a technology related malfunction. Keywords and phrases: schedule, how to schedule, how to change schedule, change lighting schedule. lighti

How many devices can I connect to my Modsprout App?

There is no limit to the number of devices you can connect via the Modsprout App. Keywords and phrases: Limit, how many. maximum, home size, devices, minimum

How do I set up custom lighting schedules?

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How do I toggle through schedules and change my settings?

Follow these steps below. For custom schedule setups, start with step 1. For preset schedules, begin with step 2. Keywords and phrases: schedule, how to schedule, how to change schedule, change lighting schedule. lighting pattern, light pattern, smar

How do I dim my Modern Sprout Grow Light?

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Why do my LEDs hum?

All LEDs hum a bit, and some ears are more sensitive to it than others. If you’re noticing humming, adjust the amount of dimming since some folks notice humming more when dimming their LEDs. Fully illuminate your LEDs to stop the hum. Still having tr

My smart lights are warm, is that normal?

All lights emit heat. Our carefully designed LEDs will emit some heat. Plants and other foreign objects should not touch the LEDs as this may lead to scorching. If concerned about the heat, discontinue use or transplant plants accordingly. Keywords a

Is my tech out of warranty?

If you made your purchase more than 3 years ago, your grow technology is out of warranty. Keywords and phrases: warranty, Am I qualified?, repair, 3 year, broken, flashing, connection, can't connect, proof of purchase

What does my limited warranty cover?

Your technology warranty covers standard use (not commercial use), flaws in technology and malfunction related to standard use up to three years from the date of purchase. See our full legal warranty policy here. Keywords and phrases: warranty, Am I

Do I really have to send in my repair?

Yep! Modern Sprout is proud to offer in-house repairs in our Chicago Headquarters. If you think you may need a repair, try our 24 hour FAQs. We highly recommend starting with a factory reset. To complete a reset, unplug the frame for a full 24 hours

What’s the best lighting setting for my plants?

Modern Sprout’s app has a handful of preset automatic settings including Partial Shade, Partial Sun and Full Sun built in. Figuring out the right setting for your plants can take some experimentation. Use caution after transplanting your grows and st

What pots fit in Grow Frames?

Our Standard Growframes has a specially designed planter that is a perfect, flush fit.  This frame measures to be 20.8” x 17” x 5.5” with its depth measuring at 5.5”. It can accommodate a vessel with a maximum circumference of 5.5”. Our Landscape Gro

What dimensions are your grow frames?

Our Standard Growframes measures to 20.8”L x 17”W x 5.5”H. Our Landscape Growframes measure to be 32.1”L x 5.3”W x 11.5”H. Our Growhouses measure to 16.5”l x 5.5"w x 15.8” H. Keywords and phrases: how big is, what size is

What do I grow in my watertight planter (Growhouse, Growframe)?

Just about anything! Make sure to use an aerated grow medium-like our unique blend of Grow Medium or a soil additive like lava rock as you plant to prevent overwatering. Keywords and phrases: What do I plant?, what grows well in a, what will grow in,

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