How do I toggle through schedules and change my settings?Updated 24 days ago

Follow these steps below.

For custom schedule setups, start with step 1.

For preset schedules, begin with step 2.

1. Custom Schedules: If your custom schedule is not working, delete the schedule, then clear your cache, Me > Settings > Clear Cache. Close the app completely, open the app, recreate the schedule. Be sure to manually set your device to on/off to coincide with your schedule.
2. Preset Schedules: If you have a Preset Schedule on and it is not working, turn it off, clear your cache, Me > Settings > Clear Cache, close the app completely, open the app, select the schedule again. Be sure to manually set your device to on/off to coincide with your schedule.
3. Check Wifi Signal Strength: Check the network environment has strong and stable signals. To check your network connection quickly, open a web page on your phone or other device that is connected to the wifi network to check whether the browsing is smooth and stable.
4. Clear the Cache: Go to Me > Tap the Bolt icon in the top right > Select Clear Cache. Close the app, reopen and re-set the schedule again.
5. Check for a Firmware Update: To do this on the app go into your connected device page > tap the edit button in the top right corner > Check for Firmware Update.
6. Delete and Reconnect Your Device: Delete your device and attempt to reconnect it.
   • To delete a connected device, go to the device page > Edit button in the top right corner > Remove Device.

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