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Where’s my order?Updated a year ago

Allow 1 to 2 business days (Mon-Fri) for us to receive and process your order. You’ll get a shipment notification email with a tracking number as soon as your package ships.

 

Live plants ship separately from the rest of your order. We work with growers in California and Florida that ship directly to your door to avoid additional transit. 

 

If you haven’t received tracking information for an order, check back the following business day as the delivery services may not have received the numbers in their systems yet. Our shipping partners receive order numbers and tracking numbers from us at the close of business five (5) days a week.

 

Do note, once packages leave our facilities, the carrier is the most accurate point of contact regarding the location of your order. We can resend your tracking information but, legally, we cannot contact the mail carrier on your behalf.

 

Email our team here if you may have additional questions or concerns regarding your order.


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