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Shipping

Find shipping logistics including domestic and international options, rates and order modifications.

Categories

Domestic Shipping

Shipping within the Continental United States? Get answers to common shipping questions here.

4 articles
International Shipping

Learn about shipping fees, duties, taxes and brokerage fees as Modern Sprout’s shipping fees charged at checkout cover the cost of international shipping. Rates do not include duties, taxes and brokerage fees associated with international shipping.

6 articles

Articles

Am I eligible for free shipping?

Free ground rate shipping is only applicable for domestic orders placed on modernsprout.com shipping to the lower 48 states. Free ground rate shipping only applies to orders $149+ before tax and after discounts. Excludes bulk and wholesale orders pla

Where do you ship?

Modern Sprout ships to the USA and Canada. Canadian orders are subject to Duty and Customs fees to receive orders. Want to shop but not ship? Use our store locator here. Do note, you'll always find the widest selection on our site!. Keywords and phra

I used the wrong shipping address. Can I change it?

Email our team ASAP noting your order number and proper shipping address. We’ll do our best to catch your package before it’s out the door. Our warehouse crew works quickly, and we may not be able to catch your order. A Customer Service Associate wil

Can you delay my shipping?

Our team packs orders as they come. We cannot hold orders. Consider waiting to place your order, or send your package to a friend who will be able to receive it instead.

I picked the wrong shipping method. Can I change it?

If you have not received a tracking notice, email us to cancel your order and place a new one using your preferences. If your order has already shipped, you will not be able to cancel or otherwise alter your order. Keywords and phrases: wrong address

I used the wrong payment method

If you have not received a tracking notice, email us to cancel your order and place a new one using your preferences. If your order has already shipped, you will not be able to cancel or otherwise alter your order. Our Customer Service Associates wil

I used the wrong billing address

If you have not received a tracking notice, email us to cancel your order and place a new one using your preferences. If your order has already shipped, you will not be able to cancel or otherwise alter your order. Our customer service agents will ne

The wrong name is on my order

If you have not received a tracking notice, email us to cancel your order and place a new one using your preferences. If your order has already shipped, you will not be able to cancel or otherwise alter your order. Keywords and phrases: wrong address

Cancel my order

If you have not received a tracking notice, email us to cancel your order and place a new one using your preferences. If your order has already shipped, you will not be able to cancel or otherwise alter your order. If you don’t mind waiting, you may