International shipping policyUpdated a year ago

Allow 1 to 2 business days (Mon-Fri) for us to receive and process your order—you’ll get a shipment notification email to the inbox provided at checkout with a tracking number as soon as your package ships.

If you haven’t received tracking information for an order, check back the following business day as the delivery services may not have received the numbers in their systems yet. Our shipping partners receive order numbers and tracking numbers from us at the close of business five (5) days a week.

Do note, once packages leave our facilities, the carrier is the most accurate point of contact regarding the location of your order. We can resend your tracking information but, legally, we cannot contact the mail carrier on your behalf. For many Canadian orders, when packages cross the border, they are issued a new tracking ID to be associated with Canadian post. Paste in the tacking information from your initial email to the Canadian Post tracking page to confirm the status of your package.

Orders placed on a weekend will not ship until the following business day.

Email our team if you may have additional questions or concerns regarding your order.

Want to shop, not ship? See our store locator to find products closer to you, but remember you'll always find the widest selection on our site!