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Modern Sprout

<h4 id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin-top: 0px; color: rgb(56, 56, 56); font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">EMAIL</h4><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin-top: 24px; color: rgb(56, 56, 56); font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="mailto:service@modsprout.com" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; color: inherit; text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: rgba(var(--text-color),0.35); text-underline-offset: 2px; transition: text-decoration-color 0.2s ease-in-out 0s, color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;">service@modsprout.com</a></p><h4 style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin-top: 24px; color: rgb(56, 56, 56); font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="address">ADDRESS</h4><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin-top: 24px; color: rgb(56, 56, 56); font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">2010 W. Fulton St. F-304<br style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Chicago, IL 60612</p><h4 style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin-top: 24px; color: rgb(56, 56, 56); font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="grow--tell">GROW &amp; TELL</h4><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin-bottom: 0px; margin-top: 24px; color: rgb(56, 56, 56); font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a class="fr-strong" href="https://www.facebook.com/modsprout/" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; color: inherit; text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: rgba(var(--text-color),0.35); text-underline-offset: 2px; transition: text-decoration-color 0.2s ease-in-out 0s, color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;">Facebook</a><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><a class="fr-strong" href="https://www.instagram.com/modsprout/" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; color: inherit; text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: rgba(var(--text-color),0.35); text-underline-offset: 2px; transition: text-decoration-color 0.2s ease-in-out 0s, color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;">Instagram</a><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><a class="fr-strong" href="https://www.pinterest.com/modsprout/" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; color: inherit; text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: rgba(var(--text-color),0.35); text-underline-offset: 2px; transition: text-decoration-color 0.2s ease-in-out 0s, color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;">Pinterest</a></p><hr><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin-bottom: 0px; margin-top: 24px; color: rgb(56, 56, 56); font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span id="isPasted" style="font-size: 10px;"><em>Keywords and phrases: customer service, service email, customer service email, location, where are you located, return address, social media, headquarters, home, &#xA0;chicago, &#xA0;customer assistance, customer help</em></span></p>

service@modsprout.com. 2010 W. Fulton St. F-304Chicago, IL 60612. FacebookInstagramPinterest. Keywords and phrases: customer service, service email, customer service email, location, where are you located, return address, social media, headquarters,

Contact Us

About Modern Sprout

Am I eligible for free shipping?

Where do you ship?

I used the wrong shipping address. Can I change it?

Can you delay my shipping?

I picked the wrong shipping method. Can I change it?

I used the wrong payment method

I used the wrong billing address

The wrong name is on my order

Cancel my order

Shipping Policy

Where’s my order?

Shipping Rates

Domestic Shipping

International shipping policy

International Shipping Fees

Duty, import, custom fees

International shipping- Where's my order?

I picked the wrong shipping method, can I change it?

I used the wrong address, can I change it?

International Shipping

Shipping

Return Policy

Our Thrive Promise

I want to send multiple gifts to multiple places. Do I have to make more than one order?

I forgot to add a gift note, can I add one now?

My order is a gift. Can you hide pricing on the packing slip?

Is your packaging discreet? (I’m trying to surprise someone at home!)

Do you offer gift cards?

How do I use my gift card?

Do you gift wrap?

Sending a Gift

How do your subscriptions work?

Can I gift a subscription?

Subscription

How do I contact Customer Service?

Why isn’t my kit growing?

I put my kit together wrong. Did I ruin it?

How do I keep this Grow Kit healthy?

My kit is totally dry. Is that normal?

My kit is super wet, is that normal?

Is that mold?

What is the buildup on my grow medium?

There’s green stuff in my vessel. Is that normal?

Can I put my growkit outside?

Should I transplant my kit?

I have pests in my planter! How do I get rid of them?

Live Plants

Growing Troubleshooting

How do I grow Microgreens?

How do I grow Seedballs?

How do I grow Seedpops?

How do I plant Seed Starters?

When should I plant my seed starters?

How do I transplant my seedlings?

Product How To's

How do Hydroponics work?

How is my hydroponic growkit reusable?

The Science of Hydroponics

Are your products organic?

Are your products GMO free?

Are your products plastic free?

Learn More About Our Products

Gardening FAQs

Limited Warranty Statement

Is my Grow Light covered under my warranty?

Repairs

I’d like to make a warranty claim on my Grow Light.

I bought my Grow Light second hand. Can I still get my item repaired?

Is proof of purchase required to service my item?

Grow Light Warranty and Repair

How do I connect my Modern Sprout Smart Grow Light?

Do I have a 2.4 GHz wifi network?

My device says it is offline.

My smart device is far away from my router, is that why I’m having connectivity problems?

Contact UsUpdated a year ago

EMAIL

ADDRESS

GROW & TELL